At Club 99, great entertainment starts with smart control. We provide complete tools and support so every member in Malaysia can enjoy a responsible, safe, and enjoyable gaming experience without affecting their daily life.
Club 99 believes that the best entertainment is entertainment in control. We equip every member with the resources needed to play wisely.
Set your own daily, weekly, or monthly deposit limit directly from your account settings. Once the limit is reached, our system will automatically block any additional deposits — keeping you in control of your budget.
Need a break? Activate a forced break for 24 hours, 48 hours, or 7 days. During this period, your account will be blocked from all wagering activity, giving you time to rest and reconsider.
If you feel the need to stop for an extended period, the self-exclusion feature allows you to close access to your account for 1 month to 5 years, or permanently, upon your request.
Set your gaming session time limit. club 99 will send you a reminder when your set time limit is about to be reached, helping you maintain a balance between entertainment and daily responsibilities.
Access a complete record of all your wagering activity, including total deposits, wins, losses, and play duration. This full transparency helps you make smarter decisions based on real data.
The Club 99 support team is trained to identify signs of gambling problems and provide initial guidance. We are ready to help you find suitable professional support resources in Malaysia.
Responsible gaming means enjoying wagering activities purely as entertainment, with a full understanding of the risks involved and maintaining complete control over the time and money you spend. At club 99, we believe every member deserves a fun and enjoyable gaming experience that never becomes a burden or a problem in daily life.
Gambling, when done responsibly, is a legitimate and enjoyable form of entertainment — much like going to the cinema or dining at a fine restaurant. Problems arise when someone starts playing beyond their financial means, uses money meant for essential needs, or when gambling begins to affect relationships and work.
Club 99 takes a proactive approach to promoting responsible gaming. This goes beyond meeting legal requirements; it is a core value we uphold — because the health and well-being of our members is a priority we will never compromise on.
Gambling problems can happen to anyone regardless of background or experience level. Recognise the following signs and take immediate action if you identify with any item on this list:
All club 99 self-control tools are accessible directly from within your account — no need to contact support for basic steps. Here is how to use them easily:
Access the Club 99 platform via your web browser or Android/iOS mobile app. Enter your login credentials as usual.
Click the profile icon in the top right corner and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Select from a list of available tools: deposit limit, loss limit, play time limit, forced break, or self-exclusion. Each tool comes with a clear description.
Enter the desired value or duration and click "Confirm". For higher limits or self-exclusion, a 24-hour waiting period applies to ensure your decision is made with a clear mind.
Deposit limit reductions or forced break activations take effect immediately. Limit increases require a waiting period to protect you from impulsive decisions.
Here is a simple guide we encourage all members to follow every time they play on the Club 99 platform:
Control your daily, weekly & monthly deposit amounts.
Set the maximum loss limit you are willing to accept.
Receive a reminder when your gaming session time limit is about to expire.
Temporarily block your account for 24 hours up to 30 days.
There is no shame in asking for help. The club 99 support team is always ready to listen and help you find the best solution.
This platform is for adults aged 18 and above only.
Club 99 is an online entertainment platform that prioritises the safety and well-being of its members. With comprehensive self-control tools, 24/7 support, and a full commitment to responsible gaming, you can play with peace of mind.